Last Updated: 17-08-2025

Welcome to Swaan. By accessing or using our website, services, and products, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our website.

1. General

These Terms apply to all visitors, customers, and users of Swaam. By using our services, you confirm that you are at least 18 years old or have parental consent to make purchases.

2. Products & Services

We strive to ensure that product descriptions, images, and prices are accurate. However, errors may occur, and we reserve the right to correct them without prior notice. Jewelry pieces may vary slightly due to craftsmanship and natural variations in materials.

3. Orders & Payments

All orders are subject to acceptance and availability. Payment must be made at the time of purchase through secure third-party gateways. We reserve the right to cancel or refuse any order if fraudulent or suspicious activity is detected.

4. Shipping & Delivery

Estimated delivery times are provided for convenience but are not guaranteed. Zerie is not responsible for delays caused by shipping carriers, customs, or other factors beyond our control.

5. Returns & Exchanges

Our Return Policy governs all returns and exchanges. Certain items, such as customized or final sale jewelry, may not be eligible for return. Please review our Refund Policy for full details.

6. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Swaan and protected by copyright and trademark laws. You may not copy, reproduce, or distribute our content without written consent.

7. User Responsibilities

You agree not to misuse our website, attempt unauthorized access, or engage in fraudulent or illegal activities when purchasing from Swaan.

8. Limitation of Liability

Swaan is not liable for indirect, incidental, or consequential damages arising from the use of our website, products, or services. Our total liability will not exceed the amount paid for the product purchased.

9. Governing Law

These Terms of Service are governed by the laws of [Pakistan]. Any disputes shall be handled in the courts of that jurisdiction.

10. Changes to Terms

We may update or modify these Terms of Service at any time. Changes will take effect immediately upon posting on this page. Continued use of our services means you accept the revised Terms.

11. Contact Us

If you have any questions about these Terms, please contact us at :  swaanstore@gmail.com