Privacy policy
Privacy Policy
Last updated: June 2026
At Swaan ("we," "us," or "our"), we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit swaan.store.
Information We Collect
When you place an order or contact us, we may collect:
- Full name
- Delivery address
- Phone number
- Email address
- Payment information (for bank transfer orders)
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Send order confirmation and tracking details via WhatsApp or email
- Respond to your queries and provide customer support
- Improve our website and services
Cash on Delivery (COD)
For COD orders, we only collect your name, address, and phone number to ensure successful delivery. No payment information is stored.
Sharing Your Information
We do not sell or share your personal information with third parties, except with courier services required to deliver your order (e.g., TCS, Leopards, or other logistics partners).
Data Security
We take reasonable measures to protect your personal information. However, no method of transmission over the internet is 100% secure.
Cookies
Our website uses cookies to enhance your browsing experience and analyze site traffic. You may disable cookies in your browser settings.
Third-Party Services
We use Shopify to power our store and Meta (Facebook/Instagram) for advertising. These platforms may collect data as per their own privacy policies.
Your Rights
You have the right to:
- Request access to your personal data
- Request correction or deletion of your data
- Opt out of marketing communications
To exercise these rights, contact us at heyswaan@gmail.com or WhatsApp: 03258450708
Contact Us
Swaan Email: heyswaan@gmail.com WhatsApp: 03258450708 Website: swaan.store