At Swaan, we know how exciting it is to receive your new jewelry, which is why we work hard to make sure your order reaches you safely and on time.

Processing Time

All regular orders are processed and dispatched within 2–4 working days.

Customized Products

Customized orders require a little extra time and care, which means they are not included in the standard 2–4 day dispatch period. We will notify you of the expected timeline when you place your order.

Delivery Time

Once shipped, delivery time may vary depending on your location and courier services. Most orders are delivered within a days after dispatch.
You will receive a confirmation message or email with tracking details (if available) once your order has been shipped.

Additional Information

Please ensure that your shipping details are entered correctly at checkout to avoid any delays.
In case of unexpected delays due to weather, public holidays, or courier issues, we will keep you informed.

We truly appreciate your patience and support. Every Swaan piece is carefully packed and shipped with love, because we want your unboxing experience to be just as special as wearing the jewelry itself.